Privacy policy

Last updated: January 5, 2026

This Privacy Policy describes how KUR Labs LLC, operating the brand KÚR Collection (“we”, “us”, or “our”), collects, uses, and discloses personal information when you visit, use, or make a purchase from https://www.kurcollection.com (the “Site”), or otherwise interact with our services (collectively, the “Services”).

KÚR Collection is powered by Shopify, which enables us to operate the Site and provide the Services. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of personal information.

By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Legal Entity: KUR Labs LLC

Registered Address:
355 South End Avenue, 1P
New York, NY 10280
United States

Design Studio:
24 Maiden Lane, 3rd Floor
New York, NY 10038
United States

Email: info@kurcollection.com

Phone: +1 646 392 6745

2. Personal Information We Collect

When we refer to “personal information”, we mean information that identifies, relates to, or can reasonably be linked to you. This does not include anonymized or de-identified data.

Depending on how you interact with the Services, we may collect the following categories of personal information:

a. Contact and Order Information

Name
Billing and shipping address
Email address
Phone number

b. Account Information

Account credentials (if you create an account)
Preferences and settings

c. Transaction Information

Products viewed, added to cart, wishlisted, purchased, returned, exchanged, or cancelled
Order history and related details

d. Communications

Information you provide when contacting us, including customer support enquiries and special made-to-order requests

e. Device and Usage Information

IP address
Browser, device, and network information
Interaction data relating to how you navigate and use the Site

f. Payment Information

Payments are processed through Shopify Payments. We do not store or process credit or debit card details on our own servers.

3. Sources of Personal Information

We collect personal information from the following sources:

Directly from you, when you place an order, create an account, contact us, or otherwise interact with the Services
Automatically, through cookies and similar technologies when you use the Site
From service providers, including Shopify and other vendors who process information on our behalf
From marketing and analytics partners, as permitted by applicable law

4. How We Use Personal Information

We use personal information for the following purposes:

a. Providing and Improving the Services

Processing orders and payments
Shipping products and managing returns or exchanges
Managing customer accounts
Customising your shopping experience and recommending relevant products

b. Marketing and Communications

Sending newsletters and promotional emails (where you have opted in)
Delivering transactional emails such as order confirmations and shipping updates

We do not use SMS marketing.

c. Security and Fraud Prevention

Protecting accounts and transactions
Detecting and preventing fraudulent or malicious activity

d. Legal and Compliance Purposes

Complying with applicable laws and regulations
Responding to lawful requests and enforcing our terms and policies

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate, analyse, and improve the Site.

These include:

Shopify built-in analytics
Google Analytics (GA4)
Meta (Facebook) Pixel
TikTok Pixel
Pinterest Tag

You can manage cookie preferences through your browser settings. We recognise the Global Privacy Control (GPC) signal where required by law.

6. Disclosure of Personal Information

We may disclose personal information in the following circumstances:

To Shopify and trusted service providers that support our business operations (payment processing, hosting, analytics, fulfilment, and shipping)
To shipping partners such as USPS, UPS, and FedEx
To marketing and analytics partners for advertising and performance measurement, subject to applicable law
When required to comply with legal obligations or protect our rights

We do not sell personal information.

7. Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information in order to provide and improve the Services. Information submitted through the Site is shared with Shopify and may be processed in jurisdictions outside your place of residence.

Certain Shopify features may involve data derived from your interactions with our store and other merchants. In those cases, Shopify is responsible for processing that data and responding to related privacy rights requests.

More information is available at: https://privacy.shopify.com

8. Children’s Privacy

The Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

9. Data Retention and Security

We retain personal information only for as long as necessary to provide the Services, meet legal and regulatory requirements, and resolve disputes and enforce agreements.

We implement reasonable security safeguards; however, no method of transmission or storage is completely secure.

10. Your Rights and Choices (United States)

Depending on your state of residence, including California, you may have the right to:

Access personal information we hold about you
Request correction or deletion of personal information
Request portability of your personal information
Opt out of the “sale” or “sharing” of personal information for targeted advertising

You may exercise these rights by contacting us at info@kurcollection.com. We will not discriminate against you for exercising your rights.

11. International Data Transfers

Personal information may be processed outside the country in which you reside, including in the United States. Where required, appropriate safeguards are applied.